Privacy Policy

We collect the following information:

Information provided directly:

- Name, email address, phone number, and company name via our contact form

- Information about your project or needs

Information collected automatically:

- IP address, browser type, operating system

- Pages viewed, visit duration, and site interactions

- Technical cookies necessary for site operation

Data processed by our products:

- TestPulse: API specifications and test results (hosted in Canada)

- Archimed: documents indexed by your organization (hosted in Canada, never shared)

We use your personal information for the following purposes:

- Responding to your contact and demonstration requests

- Providing and improving our products and services (TestPulse, Archimed)

- Sending service-related communications (with your consent)

- Ensuring the security and proper functioning of our systems

- Complying with our legal and regulatory obligations

We process your data on the following legal bases:

Consent : for sending marketing communications

Contract performance : for providing our products and services

Legitimate interest : for improving our services and security

Legal obligation : for compliance with applicable laws

We never sell your personal information. We may share it only with:

Service providers : hosting (Canadian servers), email services, analytics tools

Legal obligations : when required by law or court order

All our subcontractors are bound by confidentiality agreements and equivalent data protection requirements.

All client data is hosted in Canada (Quebec). We guarantee:

- No transfer of data to countries without adequate protection levels without your explicit consent

- GDPR compliance for European clients

- Quebec Law 25 and PIPEDA compliance for Canadian clients

- Archimed: your documents remain under your exclusive control and are never used to train AI models

We implement appropriate technical and organizational security measures:

- Encryption of data in transit (TLS 1.3) and at rest (AES-256)

- Role-based access control and multi-factor authentication

- Access logging and monitoring

- Regular security assessments and penetration testing

- Security incident response plan

Under applicable laws, you have the following rights:

Right of access : obtain a copy of your personal information

Right of rectification : correct inaccurate or incomplete data

Right of erasure : request deletion of your data

Right to portability : receive your data in a structured format

Right to object : object to the processing of your data

Right to withdraw consent : withdraw your consent at any time

To exercise these rights, contact us at: privacy@neoronai.com

Our site uses cookies strictly necessary for site operation. We do not use advertising tracking cookies. Analytics cookies are only activated with your explicit consent.

We retain your personal information as long as necessary for the purposes described in this policy:

- Contact data: 3 years after last contact

- Contractual data: contract duration + 5 years (legal obligations)

- Analytics data: 26 months maximum

- Archimed documents: deleted within 30 days of service termination

We may modify this policy from time to time. Any material changes will be communicated by email or via a notification on our site. The last updated date is indicated at the top of this page.

For any questions regarding this privacy policy or the processing of your personal data:

Neoron AI Inc.

Quebec, Canada

Email: privacy@neoronai.com

Privacy Officer:

Email: privacy@neoronai.com